The ability to communicate effectively and with clarity is the number one skill that ensures fruitful relationships and sets you apart from others. Many people assume that communication merely is about words that are spoken verbally when in actuality there are several critical components for a worthwhile discussion.
In my opinion, LISTENING is the most crucial factor in the communication process. The definition of listening is the ability to receive and interpret messages in the communication process accurately. When it comes to having a productive conversation, listening is the one key component that determines how information is received and how it is processed. It is imperative to listen without interrupting the person that is speaking to allow them the opportunity to complete their thought process. Without the ability to listen effectively, words can easily be misunderstood or misinterpreted.
I’ve listed some simple tips below to help sharpen your listening skills.
- Tip One: Face the speaker and maintain eye contact.
- Tip Two: Be present and attentive.
- Tip Three: Maintain an open mind. Try to listen without formulating a response.
- Tip Four: Listen to the words and try to picture what the speaker is saying.
- Tip Five: Don’t interrupt and don’t impose your “solutions.”
- Tip Six: Wait for the speaker to pause to ask clarifying questions. Ask questions only to ensure you understand.
- Tip Seven: Give the speaker feedback to show that you are listening and engaged in the conversation.
- Tip Eight: Pay attention to what is not said — the nonverbals.
I hope these tips will assist you in future discussions and will lead to more beneficial conversations and relationships.
Listening Challenge:
For the next seven days, make a note of when you have had to use any of the tips above and make a note of how the tip improved your conversation.
Listen Up!